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Owned and operated by Patio Manor, our team is ready to help with orders, product questions, or design advice for your outdoor space.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your patio furniture, pergola, or fire pit ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time.
What is your return policy?
We offer 30-Day Returns on eligible items. If your furniture set or accessory does not meet your expectations, please review our Return Policy page for full details on how to start a return.
Can I exchange an item for a different style or color?
Yes, exchanges are available within our return window. If you need a different pergola finish or a different fire pit size, contact us and we will walk you through the process.
What materials are your patio furniture sets made from?
Materials vary by collection and may include powder-coated aluminum, all-weather wicker, teak, or steel frames. Each product page lists the specific materials and construction details for that item.
Do your pergolas and gazebos require assembly?
Most pergolas and gazebos do require some assembly. Each order includes detailed instructions, and our support team is happy to help if you have questions during setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
30-Day Returns
Not the right fit for your patio? Return eligible items within 30 days, backed by our return policy.
